岗位职责: 1) Lead Training and QA team (60+ QAs) to support customer service delivery in technical support account. Client is the leader of consumer electronic product industry. 2) Lead and Manage COPC deployment and maintenance in Quality and Training l
岗位要求:
1) At least 5 years quality experience and 5 years operation management experience
2) Knowledge of ISO 9000/COPC deployment and operationalization, ISO lead auditor certification
or COPC coordinator certification is a plus
3) Demonstrated ISO/COPC experience.
4) Six Sigma Black Belt certification is a plus
5) Good functional knowledge of MS office tools.
6) Good communication skills - Fluent spoken and written English
7) Good leadership and interpersonal skills
8) Good Presentation Skills
9) Good Analytical Skills – Minitab and Excel.
10) Good Project Management Skills
11) Travel – two weeks per month